Refund policy
Thank you for shopping with us. Please read our Refund & Return Policy carefully before placing an order.
Returns
Due to the nature of food products, we do not accept returns or exchanges once the product has been delivered. Masala and spice items are non-returnable for hygiene and safety reasons.
Refunds
Refunds are not applicable once an order is successfully delivered.
Damaged or Incorrect Products
If you receive a product that is damaged during transit or incorrect, please contact us within 24 hours of delivery with clear photos/videos of:
• The product
• Outer packaging
• Invoice
After verification, we will take appropriate action as per our internal policy.
Order Cancellations
Orders cannot be cancelled once they have been processed or dispatched. Please review all details carefully before placing your order.
Shipping Issues
We are not responsible for delays caused by courier partners, natural events, or circumstances beyond our control.
Contact Us
For any questions or concerns regarding this policy, please reach out to us through the contact details provided on our website.