Terms of service
Welcome to our website. By accessing or purchasing from our store, you agree to be bound by the following Terms of Service. Please read them carefully.
1. General
By using this website, you confirm that you are at least 18 years old or accessing the site under supervision of a parent/guardian. We reserve the right to refuse service to anyone for any reason at any time.
2. Product Information
We try to display accurate product descriptions, prices, and images. However, minor variations in packaging, color, or taste may occur as our products are natural food items (masalas/spices).
3. Pricing & Payments
All prices are listed in INR and are inclusive/exclusive of taxes as mentioned. Prices may change without prior notice. Payments are processed securely through Shopify-supported payment gateways.
4. Orders & Cancellations
Once an order is placed, it cannot be cancelled or modified after dispatch. We reserve the right to cancel any order due to stock unavailability, pricing errors, or suspicious activity (refund will be processed if payment is received).
5. Shipping & Delivery
Delivery timelines provided are estimated and may vary due to location, courier delays, or unforeseen circumstances. We are not responsible for delays caused by third-party logistics partners.
6. Returns & Refunds
Due to the nature of food products, returns or exchanges are not accepted once the product is delivered, unless the item expired, or incorrect. Any issue must be reported within 24 hours of delivery with photos.
7. Use of Website
You agree not to misuse this website, attempt hacking, spread malware, or use the content for illegal or unauthorized purposes.
8. Intellectual Property
All content on this website including brand name, logo, images, and text is our property and may not be copied or used without written permission.
9. Limitation of Liability
We are not liable for any indirect, incidental, or consequential damages arising from the use of our products or website.
10. Governing Law
These Terms shall be governed by and interpreted in accordance with the laws of India.
11. Changes to Terms
We reserve the right to update or change these Terms of Service at any time. Changes will be effective immediately upon posting on the website.
12. Contact Information
For any questions regarding these Terms, please contact us through the details provided on our website.